Shipping & Returns



Here at Oddballs we are very proud of our Fast Shipping record. Orders received before 3pm will be processed and dispatched on the same day - meaning you get your stuff quicker!

UK Orders

Small Parcel up to 150g - £2.50 Small items up to 150g are charged at only £2.50 for UK delivery using First Class Royal Mail.

Regular Shipping - £3.95
For this we use Royal Mail First Class postage. Orders can arrive next day (but this is not guaranteed) but can sometimes take up to a week. Deliveries using this method cost £3.95 per order and will be normally be delivered in 1-5 working days. First Class may also be delivered on a Saturday. Please note that if you want absolute guaranteed next day delivery you can upgrade for £3.00 where you order can then be tracked

Next Day Delivery - £6.95
Orders placed before 3pm Monday to Friday can be sent Next Day Delivery at an extra cost of £3.00 bringing the postage charge to £6.95. Items will arrive next WORKING DAY

For clarification WORKING DAY is Monday to Friday, so if you ordered on a Friday you will get the items on the Monday

Both of these services require a signature on arrival and have a tracking number so we always know where your parcel is.

Free Shipping for orders over £35!
UK orders over £35 are eligible for a free shipping option. This is only available for UK Mainland orders (excluding Scottish Highlands, Northern Ireland, Isle of Mann and Isle of Scilly)

Channel Islands

For customers from the Channel Islands please choose the Channel Islands from drop down country menu instead of United Kingdom to get your orders to automatically deduct VAT. Postage charged at UK rates for orders under 2kg, courier used for orders over 2kg

Russian Federation

For customers from the Russian Federation please note that there is a limit of £220 to import to your country and that the address must be a business address

International Delivery

Deliveries outside the UK incur an additional charge depending on the weight of the parcel. Smaller orders (under 2kg) are sent by Royal Mail International Signed For, prices start at £5.40 and delivery time is normally 3- 5 working days to you country but may take longer with your own postal service. For International orders it may be cheaper to split the shipment up into parcels that weigh less than 2kg if possible. Larger orders (over 2kg) are sent by UPS, DPD, DHL or ParcelForce, prices start at around £20, delivery time is again usually 3-5 working days from dispatch. Both of these services require a signature on arrival and have a tracking number so we always know where your parcel is. You can check the estimate of shipping by adding items to checkout and then clicking on the checkout and then click the estimate shipping button and then choosing your country and click update. Parcels are measured by higher of either gross weight and volumetric weight as dictated by couriers so long items like staffs will be measured by volumetric weight instead of gross weight.

Customers based outside of the EU should be aware of their countries import rules, and that they are responsible for import VAT and Customs Duty

BFPO

For parcels under 2kg in weight and 4 feet in length we can deliver a British Forces BFPO address for the same price as UK mail.
We can also deliver to APO, US Army postal addresses.

Missing / Lost Parcels

We cannot unfortunately call a parcel lost for a UK First Class delivery until 10 working days have passed as dictated by Royal Mail Working days are Monday to Friday.
International postal orders cannot be classed as lost until after 5 weeks.

Returns Policy

We operate a 30 day no quibble money back guarantee. If you are not happy with your purchase for any reason we will give you a full refund. If you don't like it, send it back!

Please return all items to Oddballs, Unit B3 Dolphin Way, Shoreham, BN43 6NZ. Please include a brief reason why these are returned as well as your order number

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