Shipping Information

Christmas Shipping Details

  • UK- Last Christmas posting time for Next Day- 21st December
  • ILG International- Last Christmas posting time 18th December- Depending on country- look at shipping for advice
  • Royal Mail- Last Christmas posting time- 19th December
  • Royal Mail- Last International Posting time- Today- 14th Dec

Here at Oddballs we are very proud of our Fast Shipping record. Orders received before 3pm will be processed and dispatched on the same day - meaning you get your stuff quicker!

UK Orders

  • Small Parcel up to 150g - £2.50 Small items up to 150g are charged at only £2.50 for UK delivery using First Class Royal Mail.
  • Regular Shipping - £3.95
    For this we use Royal Mail First Class postage. Orders can arrive next day (but this is not guaranteed) but can sometimes take up to a week. Deliveries using this method cost £3.95 per order and will be normally be delivered in 1-5 working days. First Class may also be delivered on a Saturday. Please note that if you want absolute guaranteed next day delivery you can upgrade for £3.00 where you order can then be tracked
  • Next Day Delivery - £6.95
    Orders placed before 3pm Monday to Friday can be sent Next Day Delivery at an extra cost of £3.00 bringing the postage charge to £6.95. Items will arrive next WORKING DAY
  • For clarification WORKING DAY is Monday to Friday, so if you ordered on a Friday you will get the items on the Monday
  • Both of these services require a signature on arrival and have a tracking number so we always know where your parcel is.
  • Free Shipping for orders over £35!
    UK orders over £35 are eligible for a free shipping option. This is only available for UK Mainland orders (excluding Scottish Highlands, Northern Ireland, Isle of Mann and Isle of Scilly)

UK Zone C & Zone D Postage

Postcodes in Zone C or Zone D are charged at £18.95

  • Zone C Postcodes
    AB31-38, AB40-56, IV1-28, IV30-32, IV36-40, IV52-54, IV63, KW1-14, PA21-38, PH4-41, PH49-50, BT, GY, JE
  • Zone D Postcodes
    HS, IV41-49, IV51, IV55, IV56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE, IM, PO

Channel Islands

  • For customers from the Channel Islands please choose the Channel Islands from drop down country menu instead of United Kingdom to get your orders to automatically deduct VAT. Postage charged at UK rates for orders under 2kg, courier used for orders over 2kg

Russian Federation

  • For customers from the Russian Federation please note that there is a limit of £220 to import to your country and that the address must be a business address

International Delivery

  • Deliveries outside the UK incur an additional charge depending on the weight of the parcel.
  • Smaller orders (under 2kg) are sent by Royal Mail International Signed For, prices start at £5.40 and delivery time is normally 3- 5 working days to you country but may take longer with your own postal service.
  • For International orders it may be cheaper to split the shipment up into parcels that weigh less than 2kg if possible. Larger orders (over 2kg) are sent by UPSDPDDHL or ParcelForce, prices start at around £20, delivery time is again usually 3-5 working days from dispatch.
  • Both of these services require a signature on arrival and have a tracking number so we always know where your parcel is. Parcels are measured by higher of either gross weight and volumetric weight as dictated by couriers so long items like staffs will be measured by volumetric weight instead of gross weight.

BFPO

  • For parcels under 2kg in weight and 4 feet in length we can deliver a British Forces BFPO address for the same price as UK mail.
    We can also deliver to APO, US Army postal addresses.

Missing / Lost Parcels

  • We cannot unfortunately call a parcel lost for a UK First Class delivery until 10 working days have passed as dictated by Royal Mail Working days are Monday to Friday.
    International postal orders cannot be classed as lost until after 5 weeks.

Returns Policy

  • We operate a 30 day no quibble money back guarantee. If you are not happy with your purchase for any reason we will give you a full refund. If you don't like it, send it back!
  • Please return all items to:

    JWS Europe Ltd
    Unit B3 Dolphin Way
    Shoreham By Sea
    BN43 6NZ

    Please include a brief reason why these are returned as well as your order number
  • Please see our Return Policy for more information